Privacy Policy for Cadre Physical Therapy & Performance, LLC
Effective Date: January 2, 2024
At Cadre Physical Therapy & Performance, LLC (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website cadreptp.com, contact us, or use our services. By using our website and services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal information when you interact with our website, contact us, or utilize our services. This may include:
- Personal Identifiable Information (PII): Such as your name, email address, phone number, date of birth, and any other information you provide to us.
- Health Information: We may collect medical history, injury details, and other health-related information to provide you with physical therapy services.
- Payment Information: Since we operate on a cash-pay basis, we may collect payment details, such as credit card or debit card information, for the services rendered.
- Technical Information: This includes your IP address, browser type, and device information to improve your experience on our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide physical therapy services: This includes treatment, assessments, and consultations.
- To process payments: We use your payment information to charge for our services.
- To communicate with you: This includes appointment reminders, follow-ups, and updates related to our services.
- To improve our services and website: We may use data to analyze site performance and improve the user experience.
- To comply with applicable laws: We may need to retain and share your information in compliance with healthcare regulations (e.g., HIPAA in the U.S.) and other legal requirements.
3. How We Protect Your Information
We take reasonable precautions to protect your personal and health information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and access controls. While we strive to keep your data safe, no method of data transmission or storage can be 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal and health information in the following circumstances:
- With healthcare professionals: In the event that you need referrals, or if we collaborate with other professionals for your treatment.
- With third-party service providers: We may use third-party services to help us run our website, process payments, and provide customer support. These providers are bound by confidentiality agreements to protect your data.
- For legal reasons: If required by law, we may disclose your information in response to legal processes, such as a subpoena or to protect our rights and the safety of others.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies help us analyze usage patterns and optimize site functionality. You can disable cookies through your browser settings, but this may limit some features of the website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we have collected about you.
- Correct: Request updates or corrections to any inaccuracies in your personal information.
- Delete: Request the deletion of your personal information, subject to applicable legal and healthcare retention requirements.
- Opt-out: Choose not to receive marketing communications from us at any time by following the unsubscribe instructions or contacting us directly.
For any of these requests, please contact us at 719-212-9770 or info@cadreptp.com.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately so we can take appropriate action.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any external sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with a new effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
Cadre Physical Therapy & Performance, LLC
5612 N. Union Blvd. Colorado Springs, CO 80918
Phone: (719) 212-9770
Email: info@cadreptp.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.